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Information Services@ANU > New Students

New Students

advice Advice and Assistance

The AskANU Helpdesks

in the Chifley and Hancock Library buildings offer a combined help services for Library and IT related queries.

AskANU Consultants in Chifley and Hancock can assist you with:
bullet_round All Library inquiries - help with finding the best information and resources for your studies
bullet_round IT queries - including help with your ANU email account, printing, changing passwords, software queries and much more.

Staff at the Information Desks in all Library buildings can assist you with:
bullet_round All Library inquiries - help with finding the best information and resources for your studies.
bullet_round IT queries - Ask ANU IT Consultants visit the Music, Art, Law and Menzies Library buildings at set times (these are posted near Library entrances) and will come to specific Libraries by request.

For more information about AskANU, email ask@anu.edu.au or telephone AskANU on 612 54428

Important telephone numbers:
bullet_round AskANU 612 54428 For IT and Library assistance, call AskANU.
bullet_round DOI Help Desk 612 59666 Need more IT help? Call the Help Desk.
bullet_round ANU Security (UniSafe) 612 52249 Don't risk your safety, call UniSafe and get a personal escort to your Hall or car.
bullet_round ANU Switchboard 612 55111 Can't find the number you need? Call the ANU Switchboard.