Role Statement
The Director of Corporate Information Systems (CIS) carries University-wide
responsibility for the management and development of all University enterprise
applications and for University Records. Enterprise Applications are those
applications that are deemed critical to the University's business and include
the traditional ERP systems (Finance, HR, Students) as well as a number of other
systems such as Records Management, IMIS, Maximo and Starnet. The Director works
closely with University stakeholders and identified system owners to develop
these systems to deliver improved functionality to the business.
The focus for CIS is the business processes of the University. The strategic
directions for this directorate incorporate a strong drive to improve these
processes through the reduction of costs, alignment of services, flexibility in
access, availability, security and integrity of systems for the delivery of
services.
The implementation plans for 2009 are strongly driven by the needs of the
enterprise application owners and the funding lines for specific initiatives
often determine priorities. As a consequence, much of the planning is
broad-brush and somewhat fluid with specific detailed implementation plans
developed for individual projects as they are approved.
The following planning objectives will be pursued in 2009.
Planning Objectives for 2009
Strategic Decision Making Support
Currently the IMIS system provides a limited amount of research centric data
to the University Executive for the purposes of strategic management decision
making. This system is capable of harvesting, transforming and presenting data
to support strategic decision making on all aspects of University activity. In
conjunction with Statistical Services, DOI will expand the capabilities of this
system to further enhance strategic decision making within the ANU.
Centralised Help / Service Desk
There is currently no centralised system to assist areas providing support
services to the ANU client base. It is possible to provide software as a service
solution that would enable a single point of entry for clients, improve
consistency of service and enable effective tracking and management of requests
to these areas. The Enterprise Systems Program will investigate, select and
pilot a potential solution to this issue in consultation with local areas.
Availability of Centralised Information
Large amounts of information as a result of processing transactions on the
ERP systems is of value to Colleges in long term planning and for supporting
day-to-day activities. In 2009 the Enterprise Systems Program will investigate
mechanisms to convert the interfaces of existing systems to services oriented
architecture. This will allow direct access for local applications to relevant
data where approved.
Role-Based Access
Each role within the University is interested in a specific set of
information and systems. In 2009 the Enterprise Systems Program will implement
and pilot portal technology with a view to providing role-based entry points to
information and systems at the ANU.
Web Publishing Support
In 2008 the Enterprise Systems Program investigated and implemented software
as a service solution for the provision of Web Publishing support to ANU Web
Publishers. The initial implementation of this service only supports existing
users of the Content Management System. There are competitive advantages for the
University to ensure that all web pages are current and provide accurate
information. To reduce the impost on local areas and improve accessibility, it
is planned to extend this service to all Web Publishers at the ANU.
In conjunction with Marketing and Communications, the Enterprise Systems
Program is undertaking a project to improve the presentation, information
quality and usability of the ANU website. This project will include tools for
providing ongoing advisory services to areas of the University managing a web
presence.
Business Leverage of Technology
In 2009 the Enterprise Systems Program will seek to establish a core of
skilled staff who can assist Colleges and Administration Divisions firstly to
identify where enabling technologies would assist them to improve business
outcomes and then prepare a business case based proposal to the University to
implement the solution.
System Development
- Chemical Management. In conjunction with Human Resources, develop
centralised software as a service solution for the management of chemicals
within the ANU.
- Travel Management. In conjunction with Finance and Business Services, review
and if possible incorporate the College of Science Travel Management system into
the services provided from the centre.
- Fleet Management. Investigate providing software as a service solution for
Fleet Management to the ANU.
- Kuali. Investigate and develop an open source solution framework for
University Finance, HR and Students systems.
- Electronic Records Although plans for a full scale Electronic Document and
Records Management System (EDRMS) are currently on hold, Records Management
continues to investigate low cost solutions and has started an electronic
capture pilot to provide streamlined handling of documents and to improve
access.
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