Role Statement
The Networks and Communications (NetComms) service is one of the five
University IIS Services-in-common. NetComms is the University's single service
entity and delivers networking and telecommunications services to the University
community.
Networking and telecommunications services are key enabling information
services with a reach to every member of the University community, providing
access and interconnectivity. They form a ubiquitous supporting layer for all
the University's information services, whether for the Services-in-common,
specifically for College needs, or specifically for individual or small group
needs.
NetComms' mission is to deliver secure, reliable, needs-driven networking and
telecommunications services to the University community, independent of
location, to enable staff and students to do their best work.
Planning for 2009 and beyond is informed by the following major drivers.
Planning Objectives for 2009
Community Mobility
Provide 'any-time, any-where' connectivity and access, independent of
location to all members of the University community.
- Wireless service - massive upgrade in 2009 - coverage from 700 to 1,000
access points across campus and access point speed upgrade by 500%. Funding
targeted to student amenity, however, readily expanded into College
administration areas - College pays for the additional access points only.
- Presence - to allow multiple communications channels to selectively reach
individuals based on their time-of-day and commitment preferences - via fixed
phone, e-mail, voice mail, mobile phone, softphone on laptop, video on desktop,
video on laptop, SMS, MMS.
Unifying Communication Services
Provide seamless and continuous connectivity via an array of simultaneous
communication channels to a variety of user end-point choices for a suite of
communications applications to each member of the University community.
- Common signalling domain - development of a SIP-based single contact and
interconnection domain - a single contact to reach all communication end points
used by an individual.
- UC application domain - implementing a unified communications application
delivery environment to enable the development and deployment of customised
communications applications for the University community.
Evolving Academic Collaboration Environment
To underpin the e-Research agendas of the University with adequate and
appropriate networking and to offer evolving collaboration communications tools
which suit the individual needs of research groups.
- NCI NF networking.
- The first optical-to-the-lab deployment into Physics completed.
- Visual end points such as the OptIPortal.
- Multi-media content delivery to multi-party end points.
- Video conferencing (point-to-point and multipoint) from desktop to access
grid to OptIPortal.
- Remote campus network capability - 1Gbps and 10Gbps to MSO, SSO, microwave
radio link to Kioloa.
Flexible Learning Services
Provide learning tools and learning environments which enable locational and
time flexibility.
- Content delivery to iPod/iPhone-type devices.
- Content capture, storage, selection, transcoding and delivery on-demand and
as a multicast.
- iTunesANU and the post-production of media-rich content to the next
generation LMS.
Server and Storage Layer Consideration
Establish network capability to support dual redundant data centres for all
University servers and storage requirements and to provide facilities management
services to support these data centres.
- Crisp DR/BC facility with HACS pods - 300% reduction in electricity costs.
- Crisp-Huxley and Huxley/or/Crisp-College virtual network environment.
- Facilitating a College migration to a dual redundant virtual server
environment.
Next Generation Networking
Deploy ultra-high capacity and wavelength switching infrastructure in the
next generation Core network and to extend optical interfaces directly to end
users requiring such capacity and capability.
Targeted Communication Services for Students
Enhance the students' on-campus experience in communications services such
that the options provided by the University are far superior to alternatives and
so ensure appropriate usage and behaviour patterns are maintained by students in
their use of on-campus communications services.
- Student customised UC.
- Hyper-Skype capability from ANU-provided SIP video VoIP and Video-o-IP
services.
- Applications for i-Phone form factor devices.
- Transiting telephony from room-bound to student-owned connectivity and
services.
- ANUTV.
Ongoing Growth and Services Management
Ensure that the commoditised services continue to support the requirements of
the community.
- IPv6 extending from Core into end point usage
- 10Gbps to the Distribution Layer
- 10Gbps to AARNet
- 500% growth in On Net traffic from 2006 to 2008
- 160% growth pa in Commodity Internet traffic pa
- 15% growth pa in Ethernet port deployment
- From 100Mbps to 1Gbps to the desktop
- 12% growth pa in fixed telephony end points
- 20% reduction in Commodity Internet pricing for 2009
- 35% reduction in mobile call costs per call from 2008
- 100Gigabyte per month data bucket for ANU 3G devices from 2009 (800%
reduction)
- 50% reduction in fixed call costs per call from 2007
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