Help using voicemail

To have a Voice Mail account established, reset, or deleted please log a job in the DoI helpdesk system. Login by entering your University ID and your ANUBIS password and follow these steps:

1. Click the "Register a Request" tab.
2. Click the drop arrow in "Topic" and select "Phone".
3. Click the drop arrow in the selection box directly under "Topic" and select "Voicemail".

Please ensure that you enter ALL requested details including;

• Your name
• Your Uni ID number (eg u1234567)
• The telephone number in your office or workspace
• A brief description of the service you are requesting (eg Please create a Voice Mail account for me.)

The required entry field entitled "Category should be set to "All other Support".

As soon as your Voice Mail account has been established a consultant from AskANU will call you and tell you how to access the service.

Have you been on holiday for too long and forgotten how to access your voice mail? To access Voice Mail from your campus telephone simply dial ext. 53333, then enter your password. To check unheard messages, dial 1-1.

Detailed information on the various features of the Voice Mail service can be found in the Octel Voice Mail System Users Guide

When all else fails, contact the AskANU on ext. 59666