Hardware purchasing procedures

Introduction

The SDS Purchasing Team is responsible for the acquisition of desktop hardware equipment for the DOI and its clients. Desktop hardware covers desktops, laptops and other hardware peripherals such as printers, multi-function devices, scanners and PDA’s.

The University has a Preferred Supplier Arrangement for the supply of desktop computers, laptops, printers, photocopiers and multi functional devices as outlined by the Purchasing and Contracts Office (Finance and Business Services).

DOI supports computers that are part of the preferred suppliers Dell, Acer (Dataflex) and Lenovo for PC’s and Mac1 for Apple Computers.

Please note that hardware that is not supported must be tested in the IT environment, prior to purchase, so that the DOI can make necessary recommendations.

The University’s preferred suppliers are generally used to make all purchases; for reference, please visit http://info.anu.edu.au/fbs/Business_Functions/Purchasing_and_Contracts_Office/Index.asp

It is possible to purchase from an alternative supplier but the certain conditions and processes must be met. Details are available on from the University Purchasing and Contracts Office

http://info.anu.edu.au/fbs/Business_Functions/Purchasing_and_Contracts_Office/Index.asp

Contact

For enquiries or to obtain quotes and purchase of hardware equipment, please email sds.purchasing@anu.edu.eu.

Alternatively, please log a DOI Helpdesk Job at https://doihelpdesk.anu.edu.au or contact the DOI Helpdesk on 6125 9666.

Timeframe

Below is an approximate timeframe to process a request for new hardware. While endeavouring to meet clients’ requirements and deadlines, there are aspects that are sometimes beyond the control of DOI. In particular, for equipment that is not covered under the preferred supplier arrangment, the technical staff will need to be consulted prior to organising the purchase, in order to determine whether these new products are compatible with or feasible to use on current systems. SDS Purchasing will always advise the client if the request will take longer to process then detailed below.

Brief Summary of Tasks Involved	Estimated Time Required
Upon receipt of a request: Assess the item for suitability Contact supplier for quotes and pricing Liaise with the client on any issues that may arise and obtain approval and charge code for purchase	5 working days
After placing an order: Pending delivery of the item Resolve any problems relating to order and delivery issues Inform the client on the progress or any matters with regard to the order and delivery	10 working days
On receipt of the item: Notify the client of receipt of the item Organise with DOI Helpdesk for setup of the item Liaise with the client on any issues or delays that may arise with the setup Delivery of the item	5 to 10 working days

In total the entire process takes approximately 1 month.

Hardware Specifications

Dell, Acer, Lenovo and Apple are presently the preferred suppliers of Desktop and Laptop equipment for the ANU unless clients specifically request a different brand, in which case consultation with DOI should be sought and the processes outline by UP&CO should be followed.

As a guideline, provided below are information on basic specifications and commonly ordered models for:

Desktop PC
Laptop PC
Apple Macintosh
Apple PowerBook
Printers
Multi-function devices
PDA’s

Specifications for other hardware peripherals will be looked at upon receipt of a request. Specifications can be adjusted to suit the requirements of the client.

2.4.1. Desktop PC

The current model of a desktop is always sought. The minimum specifications are listed below and the system usually comes with integrated Chipset, Ethernet Networking, Graphics (upgrade ability for Video Card), Audio and internal speaker.

Processor – Intel(R) Core™ 2 Duo processor E6550 (2.33GHz)
Warranty – 3 Years Next Business Day Parts and Onsite Labour and Technical Support
Memory – 2GB (2x1GB) Dual Channel DDR2 667MHz SDRAM Memory
Keyboard – USB Keyboard
Mouse – USB Optical Mouse
Monitor – 19” Ultrasharp Flat Panel LCD
Hard Drive – 250 GB Serial ATA (7200RPM)
Operating System – Windows XP Professional and Windows Vista (Linux Support)
Optical Drive – DVD +/- RW with Dual Layer Write Capabilities

The current models purchased from the preferred suppliers are:

Dell OptiPlex 755 Small Form Factor

Acer S661 Small Form Factor

Lenovo

2.4.2. Laptop PC

The current model of a laptop is always sought. Laptops come in different screens, capacities and weights. The minimum specifications are provided below and the system has integrated Modem, Audio, Ethernet Networking, Graphics Chipset and internal keyboard.

Processor – Intel Core 2 Duo Processor T7800 (2.60GHz, 4MB, L2 Cache)
Warranty – 3 Years Next Business Day Parts and Onsite Labour
Wireless Network Card – 802.11a/g Mini Card
Memory – 2GB DDR2 SDRAM
Hard Drive – 80GB Ultra ATA 5400RPM
Operating System – Windows XP Professional
Optical Drive – DVD-RW 8X Max
Replicator – D/Port Advanced Port Replicator
Battery – 6-Cell Lithium Ion
Adapter – 65W AC Adapter
Carry Case

Dell Lattitude D830

Acer

Lenovo

2.4.3. Apple Macintosh - iMac

The minimum specifications for an iMac are listed below. The system comes with built-in Video, Audio, Ethernet Networking and Wireless AirPort Extreme 802.11g.

Processor – Intel Core 2 duo 2.0GHz
Memory – 2GB 667 DDR2 SDRAM
Hard Drive – 250GB Serial ATA 7200RPM
Optical Drive – DVD-RW 8X SuperDrive
Display – 20” Widescreen LCD
Graphics – 128MB ATI Radeon X1600
Operating System – Mac OS X
Keyboard and Mouse
Warranty – 3 Years Parts and Labour

2.4.4. Apple PowerBook

Listed below are the minimum specifications for an Apple MacBook Pro. PowerBooks come in different screens, capacities and weights. The system has built-in Video, Audio, Ethernet Networking, Wireless AirPort Extreme 802.11g and Bluetooth 2.0.

Processor – 2.33GHz Intel Core 2 Duo
Memory – 2GB 667MHz DDR2 SDRAM
Graphics – ATI Mobility Radeon X160
Hard Drive – 160GB Serial ATA 5400RPM
Optical Drive – DVD-RW 4X SuperDrive
Power Adapter and Lithium-polymer Battery
Warranty – 3 Years Parts and Labour

2.4.5. Printer

DOI supports printers, both monochrome and colour, preferably manufactured by Hewlett Packard, Lexmark and Konica.

Listed below are examples of commonly used specifications.

Personal Desktop Printer	Printer of Higher Capacity
Print speed – up to 21 ppm A4 Resolution – 1200 dpi Processor – 133 MHz Memory – 16MB expandable to 144MB Duty cycle – 10,000 pages per month Paper handling – single-sheet multipurpose input slot, 250-sheet input tray Network – TCP-IP Ethernet	Print speed – up to 33 ppm A4 Resolution – 1200 dpi Processor 400 MHz Memory – 48MB expandable to 304MB Duty cycle – up to 75,000 pages Paper handling – 100-sheet multipurpose tray, 250-sheet input tray, 500-sheet input tray Network – TCP/IP Ethernet

2.4.6 Multifunction Devices & Scanners

DOI supports multifunction devices (MFD) and scanners, both monochrome and colour, preferably manufactured by Konica Minolta and Canon.

Desktop MFD	MFD of Higher Capacity
Print speed – up to 18 ppm A4 Resolution – 1200 dpi Processor – 133 MHz Memory – 64 MB RaM Paper handling – single-sheet multipurpose input slot, 250-sheet input tray Network – TCP/IP Ethernet	Print speed – up to 25 ppm A4 Resolution – 1200 dpi Memory – 1GHz Paper handling – 3250 Sheet Paper Supply o Network – TCP/IP Ethernet

Desktop Scanner	Scanner of Higher Capacity
Flatbed colour image scanner 4800 dpi x Sbu 9600 dpi optical resolution A4 and Letter document size White cold cathode fluorescent lamp Fixed document and moving carriage sub-scanning method	High speed 42ppm scanning Colour, grey scale scan mode – 600 dpi Folio mode for A3 scanning 100-sheet automatic document feeder Straight path feeding for thick documents User-friendly scan panel and pre-scan functions Advanced text enhancement function Skip blank pages 3.5 million scan durability – over 5 years

2.4.7 PDA’s

The DOI supports PDA preferably manufactured by HP or similar with the following specifications:

Windows Mobile 6 operating system
Marvell PXA310 Processor
624 MHz
3.5” TFT display
320 x 240, 65K colours, 16 bit resolution
64 MB SDRAM main memory and 256 MB flash ROM
Integrated WLAN 802.11b/g with WPA2 security, Bluetooh 2.0 with EDR