Booking IP conference telephone

Networks & Communications have an Avaya IP conference telephone for use by the University community free of charge. The telephone is NOT available for use by organisations that provide conference facilities as a business function. Ie, if you rent out conference facilities you must provide your own conference telephone (These can be ordered through Networks & Communications - Approx $1500).

Bookings can be made by logging a job on the Division of Information Helpdesk. The availability of this phone is dependent on prior bookings.

You must provide a valid University charge code so that the cost of the conference call can be invoiced back to you.

There are a few rules that you must agree to before you make a booking and by making a booking you accept the conditions as set out below.

• We can deliver and install the conference telephone to the location of the conference (We require 24 hrs notice) or you can pick it up from the Leonard Huxley building, level 2 and install it yourself.
  
• Once the conference telephone has been either delivered to you or you have picked it up from the NetComms Office it becomes your responsibility to ensure that it is returned in the same condition as you received it. If there is any damage to the equipment, or if there is any missing equipment, the replacement costs will be charged to you. If you refuse to compensate you will not be allowed to book the conference telephone again.

• The aluminium case contains the following equipment:
  1 X manual
  1 X 4690 IP conference phone
  1 X 240V power cord
  1 X cable concentrator
  1 X power transformer & lead
  1 X 8 metre UTP cable
  1 X 2 metre UTP cable
  1 X 4 outlet power board
  2 X remote microphones

• Networks & Communications will install the conference telephone on a working data outlet. We will NOT patch the outlet to enable a network connection. If you are unsure if the data outlet is working you should talk to your LITSS contact.
  
• You should make sure that the data outlet is live prior to the conference.
  
• Make sure that you have left yourself enough time prior to the conference so that you can familiarise yourself with the operation of the conference telephone.
  
• The conference telephone WILL require programming in order to make it work. If you are not comfortable doing this the Technician delivering the unit will program it for you. There are instructions on how to program the conference telephone in the manual in the aluminium case.

 

 

Teleconferencing

Teleconferencing is a PABX facility where by multiple parties can be connected in a conference call by telephone. The ANU Avaya PABX system enables you to set up your own teleconference with up to 5 other parties anywhere in the world, including on campus parties, in any configuration. Using the Avaya system is much cheaper as you are charged at the ANU call rates. Any Avaya telephone is able to use this PABX facility but the handsets are limited in their suitability depending on the environment the telephone is to be used in.

The availability of the unit is dependent on prior bookings.

If you have a teleconference planned for more than 6 parties then you will need to arrange this with a teleconference provider. There are a number of teleconference providers that you are able to use. These providers will set up a teleconference for you at a cost.

1. Premiere Global

An account must be set up with Premiere Global before you are able to use their services. Contact Wes Dinsmore via email, Wes.Dinsmore@anu.edu.au to arrange this. This process will take a few days.

Pricing

All tariffs in AU$. Tariffs are charged on a per minute, per line basis.

ReadyConference (Tele Conferencing)

Tariff – Australian National University

• Local Access (Sydney, Melbourne, Brisbane & Perth) $0.30 per min
• 1800 National Toll Free Access $0.50 per min
• 1800 International Toll Free Access $1.90 per min

Note:

• A further 10% discount applies if a 12 month preferred supplier agreement is accepted.
• A further 20% discount applies if a 24 month preferred supplier agreement is accepted.

Enhanced Services:

• Dial out Service (per person) $5.00*
• Recording to CD $70.00*
• Additional CD’s $35.00*
• Playback (service fee) $35.00*
• PLUS normal access charges per minute, per dial-in thereafter (as outlined above)

We do not have any establishment or monthly line fees - the only charges that apply, are for the time each person is on a conference call.

2. Redback Conferencing

An account should be set up with Redback prior to using their services. You need to provide your name, mailing address, phone number and email address to Marta (contact details below).

$0.20/minute/participant (billed to the exact second) for the duration that each individual is connected to a Redback conference. This one rate allows users to access the Teleconferencing service, the Web Conferencing service and the Desk Top Videoconferencing service. Once we provision a user with their own set of codes, they are free to conduct conferences whenever they wish without scheduling or notifying us in advance. The service is a usage based service. This means that there are no enrollment fees, set up charges, monthly minimum service fees etc. You only pay for a service if you use it.

For information on Redback Conferencing click on our website at www.redbackconferencing.com.au or contact Marta Drop on (02) 8014 5153 or email at marta.drop@redbackconferencing.com.au

3. Telstra Conferlink

Telstra Conferlink is also available. You are able to contact Conferlink directly by dialling 1800 011080. This service is expensive but if you need to set up a teleconference quickly, is probably the best option. Charges for these calls will be recovered internally by DoI Finance from the Telstra bill which is received monthly.